VAUDE Privacy Policy
General information
The following information will provide you with an easy to navigate overview of what will happen with your
personal data when you visit this website. The term “personal data” comprises all data that can be used to
personally identify you. For detailed information about the subject matter of data protection, please consult
our Data Protection Declaration, which we have included beneath this copy.
Data recording on this website
Who is the responsible party for the recording of data on this website (i.e., the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is available
under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this
Privacy Policy.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information
you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during
your website visit. This data comprises primarily technical information (e.g., web browser, operating system,
or time the site was accessed). This information is recorded automatically when you access this website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data
may be used to analyze your user patterns.
What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients, and purposes of your archived
personal data at any time without having to pay a fee for such disclosures. You also have the right to demand
that your data are rectified or eradicated. If you have consented to data processing, you have the option to
revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to
demand that the processing of your data be restricted under certain circumstances. Furthermore, you have
the right to log a complaint with the competent supervising agency.
Please do not hesitate to contact us at any time if you have questions about this or any other data protection
related issues.
Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analyzed when your visit this website.
Such analyses are performed primarily with what we refer to as analysis programs.
For detailed information about these analysis programs please consult our Data Protection Declaration
below.
We are hosting the content of our website at the following provider:
External Hosting
This website is hosted externally. Personal data collected on this website are stored on the servers of the
host. These may include, but are not limited to, IP addresses, contact requests, metadata and
communications, contract information, contact information, names, web page access, and other data
generated through a web site.
The external hosting serves the purpose of fulfilling the contract with our potential and existing customers
(Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a
professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried
out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the
storage of cookies or the access to information in the user's end device (e.g., device fingerprinting) within the
meaning of the TTDSG. This consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfil its performance obligations and to
follow our instructions with respect to such data.
We are using the following host(s):
Microsoft Ireland Operations Limited
Rechtsform: Private Company Limited by Shares
Eingetragen in Irland, Nr. 256796
Office:
70 Sir John Rogerson's Quay
Dublin 2
Irland
Data processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a
contract mandated by data privacy laws that guarantees that they process personal data of our website
visitors only based on our instructions and in compliance with the GDPR.
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence,
we handle your personal data as confidential information and in compliance with the statutory data
protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises
data that can be used to personally identify you. This Data Protection Declaration explains which data we
collect as well as the purposes we use this data for. It also explains how, and for which purpose the
information is collected.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications)
may be prone to security gaps. It is not possible to completely protect data against third-party access.
Information about the responsible party (referred to as the “controller” in the GDPR)
The data processing controller on this website is:
VAUDE Sport GmbH & Co. KG
Vaude Straße 2
D-88069 Tettnang
Phone: +49-(0)-7542-5306-0
E-Mail: impressum@vaude.com
The controller is the natural person or legal entity that single-handedly or jointly with others makes
decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail
addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain
with us until the purpose for which it was collected no longer applies. If you assert a justified request for
deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally
permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the
latter case, the deletion will take place after these reasons cease to apply.
General information on the legal basis for the data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or
Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) DSGVO. In the case of
explicit consent to the transfer of personal data to third countries, the data processing is also based on Art.
49 (1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end
device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TTDSG. The
consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the
implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR.
Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art.
6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest
according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in
the following paragraphs of this privacy policy.
Designation of a data protection officer
We have appointed a data protection officer.
Ulrike Eben
VAUDE Sport GmbH & Co. KG
VAUDE-Straße 2
88069 Tettnang
Deutschland
Phone: +49-(0)-7542-5306-0
E-Mail: datenschutz@vaude.com
Information on data transfer to the USA and other non-EU countries
Among other things, we use tools of companies domiciled in the United States or other from a data
protection perspective non-secure non-EU countries. If these tools are active, your personal data may
potentially be transferred to these non-EU countries and may be processed there. We must point out that in
these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For
instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as
the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out
that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal
data for surveillance purposes. We have no control over these processing activities.
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You can also
revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness
of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct
advertising (Art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE
THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON
GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED
ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS
BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE
WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO
PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA,
THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE
PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION
PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING,
YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR
THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE
EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL
DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES
(OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory
agency, in particular in the member state where they usually maintain their domicile, place of work or at the
place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other
administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your
consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine
readable format. If you should demand the direct transfer of the data to another controller, this will be done
only if it is technically feasible.
Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand
information about your archived personal data, their source and recipients as well as the purpose of the
processing of your data. You may also have a right to have your data rectified or eradicated. If you have
questions about this subject matter or any other questions about personal data, please do not hesitate to
contact us at any time.
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data is
concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in
the following cases:
- In the event that you should dispute the correctness of your data archived by us, we will usually need
some time to verify this claim. During the time that this investigation is ongoing, you have the right to
demand that we restrict the processing of your personal data. - If the processing of your personal data was/is conducted in an unlawful manner, you have the option to
demand the restriction of the processing of your data in lieu of demanding the eradication of this data. - If we do not need your personal data any longer and you need it to exercise, defend or claim legal
entitlements, you have the right to demand the restriction of the processing of your personal data instead
of its eradication. - If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be
weighed against each other. As long as it has not been determined whose interests prevail, you have the
right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving –
may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to
protect the rights of other natural persons or legal entities or for important public interest reasons cited by
the European Union or a member state of the EU.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or
inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption
program. You can recognize an encrypted connection by checking whether the address line of the browser
switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If you are under an obligation to share your payment information (e.g. account number if you give us the
authority to debit your bank account) with us after you have entered into a fee-based contract with us, this
information is required to process payments.
Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are
processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by
checking whether the address line of the browser switches from “http://” to “https://” and also by the
appearance of the lock icon in the browser line.
If the communication with us is encrypted, third parties will not be able to read the payment information you
share with us.
Cookies
Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do
not cause any damage to your device. They are either stored temporarily for the duration of a session
(session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are
automatically deleted once you terminate your visit. Permanent cookies remain archived on your device
until you actively delete them, or they are automatically eradicated by your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you enter our site (thirdparty
cookies). These cookies enable you or us to take advantage of certain services offered by the third
party (e.g., cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions
would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The
purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions, or for the
provision of certain functions you want to use (e.g., for the shopping cart function) or those that are
necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable
insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis
is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the
technically error free and optimized provision of the operator’s services. If your consent to the storage of the
cookies and similar recognition technologies has been requested, processing occurs exclusively on the basis
of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TTDSG); this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are
placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of
cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies
when the browser closes. If cookies are deactivated, the functions of this website may be limited.
In the event that third-party cookies are used or if cookies are used for analytical purposes, we will
separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.
Consent with Usercentrics
This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain
cookies on your device or for the use of specific technologies, and to document the former in a data
protection compliant manner. The party offering this technology is Usercentrics GmbH, Sendlinger Straße 7,
80331 München, Germany, website:
https://usercentrics.com/ (hereinafter referred to as “Usercentrics”).
Whenever you visit our website, the following personal data will be transferred to Usercentrics:
Your declaration(s) of consent or your revocation of your declaration(s) of consent
Your IP address
Information about your browser
Information about your device
The date and time you visited our website
Moreover, Usercentrics shall store a cookie in your browser to be able to allocate your declaration(s) of
consent or any revocations of the former. The data that are recorded in this manner shall be stored until you
ask us to eradicate them, delete the Usercentrics cookie or until the purpose for archiving the data no longer
exists. This shall be without prejudice to any mandatory legal retention periods.
Usercentrics uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use
of specific technologies is Art. 6(1)(c) GDPR.
Data processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a
contract mandated by data privacy laws that guarantees that they process personal data of our website
visitors only based on our instructions and in compliance with the GDPR.
We have integrated elements of the social network Facebook on this website. The provider of this service is
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement
the collected data will be transferred to the USA and other third-party countries too.
An overview of the Facebook social media elements is available under the following link:
https://developers.facebook.com/docs/plugins/.
If the social media element has been activated, a direct connection between your device and the Facebook
server will be established. As a result, Facebook will receive information confirming your visit to this website
with your IP address. If you click on the Facebook Like button while you are logged into your Facebook
account, you can link content of this website to your Facebook profile. Consequently, Facebook will be able
to allocate your visit to this website to your user account. We have to emphasize that we as the provider of
the website do not receive any information on the content of the transferred data and its use by Facebook.
For more information, please consult the Data Privacy Policy of Facebook at:
https://de-de.facebook.com/privacy/explanation.
If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis
of Art. 6 Sect. 1 lit. a GDPR and § 25 TTDSG (German Telecommunications Act). Such consent may be
revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of our
legitimate interest in making our information as comprehensively visible as possible on social media.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to
Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2,
Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited
exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that
takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us
jointly have been set out in a joint processing agreement. The wording of the agreement can be found under:
https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for
providing the privacy information when using the Facebook tool and for the privacy-secure implementation
of the tool on our website. Facebook is responsible for the data security of Facebook products. You can
assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with
Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://de-de.facebook.com/help/566994660333381 und
https://www.facebook.com/policy.php.
We have integrated functions of the social media platform Twitter into this website. These functions are
provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07,
Ireland.
If the social media element has been activated, a direct connection between your device and Twitter’s server
will be established. As a result, Twitter will receive information on your visit to this website. While you use
Twitter and the “Re-Tweet” function, websites you visit are linked to your Twitter account and disclosed to
other users. We must point out, that we, the providers of the website and its pages do not know anything
about the content of the data transferred and the use of this information by Twitter. For more details, please
consult Twitter’s Data Privacy Declaration at:
https://twitter.com/de/privacy.
If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis
of Art. 6(1)(a) GDPR and § 25 TTDSG (German Telecommunications Act). Such consent may be revoked at
any time. If your consent was not obtained, the use of the service will occur on the basis of our legitimate
interest in making our information as comprehensively visible as possible on social media.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
You have the option to reset your data protection settings on Twitter under the account settings at
https://twitter.com/account/settings
We have integrated functions of the public media platform Instagram into this website. These functions are
being offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2,
Ireland.
If the social media element has been activated, a direct connection between your device and Instagram’s
server will be established. As a result, Instagram will receive information on your visit to this website.
If you are logged into your Instagram account, you may click the Instagram button to link contents from this
website to your Instagram profile. This enables Instagram to allocate your visit to this website to your user
account. We have to point out that we as the provider of the website and its pages do not have any
knowledge of the content of the data transferred and its use by Instagram.
If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis
of Art. 6(1)(a) GDPR and § 25 TTDSG (German Telecommunications Act). Such consent may be revoked at
any time. If your consent was not obtained, the use of the service will occur on the basis of our legitimate
interest in making our information as comprehensively visible as possible on social media.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to
Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal
Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint
responsibility is limited exclusively to the collection of the data and its forwarding to Facebook or Instagram.
The processing by Facebook or Instagram that takes place after the onward transfer is not part of the joint
responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The
wording of the agreement can be found under:
https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for
providing the privacy information when using the Facebook or Instagram tool and for the privacy-secure
implementation of the tool on our website. Facebook is responsible for the data security of Facebook or
Instagram products. You can assert data subject rights (e.g., requests for information) regarding data
processed by Facebook or Instagram directly with Facebook. If you assert the data subject rights with us, we
are obliged to forward them to Facebook.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://help.instagram.com/519522125107875 and
https://de-de.facebook.com/help/566994660333381.
For more information on this subject, please consult Instagram’s Data Privacy Declaration at:
https://instagram.com/about/legal/privacy/.
This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company,
Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Any time you access a page of this website that contains elements of LinkedIn, a connection to LinkedIn’s
servers is established. LinkedIn is notified that you have visited this website with your IP address. If you click
on LinkedIn’s “Recommend” button and are logged into your LinkedIn account at the time, LinkedIn will be in
a position to allocate your visit to this website to your user account. We have to point out that we as the
provider of the websites do not have any knowledge of the content of the transferred data and its use by
LinkedIn.
If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis
of Art. 6 (1)(a) GDPR and § 25 TTDSG (German Telecommunications Act). Such consent may be revoked at
any time. If your consent was not obtained, the use of the service will occur on the basis of our legitimate
interest in making our information as comprehensively visible as possible on social media.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-derschweiz?
lang=de
For further information on this subject, please consult LinkedIn’s Data Privacy Declaration at:
https://www.linkedin.com/legal/privacy-policy.
TikTok
On this website, functions of the service TikTok are integrated.
These functions are offered by the so-called "TikTok pixel" of the social network TikTok, which is operated by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland and TikTok Information Technologies UK Limited ("TikTok").
When the social media element is active, a direct connection is established between your terminal device and the TikTok server. TikTok thereby receives information about your visit to this website.
If you are logged into your TikTok account, you can link the content of this website to your TikTok profile by clicking on the TikTok button. This allows TikTok to associate your visit to this website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by TikTok.
The TikTok Pixel further enables us to track the effectiveness of advertisements on TikTok. If the user is redirected from an ad on TikTok to pages on this website and the cookies have not yet expired, the pixel records and can track certain user actions predefined by us (e.g., completed transactions, leads, searches on the website, views of product pages). When such an action is performed, your browser sends an HTTP request from the cookie to the TikTok server via the TikTok Pixel, which transmits certain information about the action. Through this
transmission, TikTok can create statistics about the usage behavior on our website after forwarding from a TikTok ad, which serve us to optimize our offer.
Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG.
The consent can be revoked at any time.
We would like to point out that TikTok may use its own tracking tools. Personal data such as the IP address and other information such as device ID, device type and operating system may also be transmitted to TikTok. TikTok uses email or other login or device information to identify users of our website and associate their actions with a TikTok user account. TikTok uses this data to display targeted and personalized advertising to its users and to create interest-based user profiles.
The collected data is anonymous and not visible to us and is only used to measure the effectiveness of ad placements.
n principle, your data will be processed within the EU or the EEA. For this purpose, a corresponding data protection agreement has been concluded with TikTok. If personal data is transferred to countries outside the EU or EEA, this is done within the framework of the Commission's model contracts for the transfer of personal data to third countries (i.e. standard contractual clauses).
https://www.tiktok.com/legal/page/eea/transferee-countries/en
For more information about how TikTok processes personal data, including the legal basis on which TikTok relies and how you can exercise your rights against TikTok, please see TikTok's Privacy Policy:
https://www.tiktok.com/legal/privacy-policy?lang=de-DE
Matomo
This website uses the open-source web analysis service Matomo.
Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This
enables us to find out, for instance, when which page views occurred and from which region they came. In
addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can
measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in
the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If appropriate
consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and §
25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s
end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any
time.
IP anonymization
For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that
it is no longer clearly assignable to you.
Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed
on.
WP Statistics
This website uses the WP Statistics analysis tool to evaluate visitor accesses statistically. The provider is
Veronalabs, Tatari 64, 10134, Tallinn, Estonia (https://veronalabs.com).
WP Statistics can be used to analyze the use of our website. In doing so, WP Statistics records, among other
things, log files (IP address, referrer, browser used, origin of the user, search engine used) and actions that
the website visitors have taken on the site (e.g. clicks and views).
The data collected with WP Statistics is stored exclusively on our own server.
The use of this analysis tool is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the anonymized
analysis of user behavior in order to optimize both our websites and our advertising. If appropriate consent
has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1)
TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end
device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any
time.
IP anonymization
We use WP Statistics with anonymized IP. Your IP address is shortened so that it can no longer be directly
assigned to you.
Google Ads
The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland
Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user
enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based
on the user data Google has in its possession (e.g., location data and interests; target group targeting). As the
website operator, we can analyze these data quantitatively, for instance by analyzing which search terms
resulted in the display of our ads and how many ads led to respective clicks.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1)
TTDSG. You may revoke your consent at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://policies.google.com/privacy/frameworks and
https://privacy.google.com/businesses/controllerterms/mccs/.
Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. The provider of these solutions is Google
Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offering to specific target
groups in order to subsequently display interest-based advertising to them in the Google advertising
network (remarketing or retargeting).
Moreover, it is possible to link the advertising target groups generated with Google Ads Remarketing to
device encompassing functions of Google. This makes it possible to display interest-based customized
advertising messages, depending on your prior usage and browsing patterns on a device (e.g., cell phone) in a
manner tailored to you as well as on any of your devices (e.g., tablet or PC).
If you have a Google account, you have the option to object to personalized advertising under the following
link:
https://www.google.com/settings/ads/onweb/.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1)
TTDSG. You may revoke your consent at any time.
For further information and the pertinent data protection regulations, please consult the Data Privacy
Policies of Google at:
https://policies.google.com/technologies/ads?hl=de.
Formation of Target Groups with Customer Reconciliation
For the formation of target groups, we use, among other things, the Google Ads Remarketing customer
reconciliation feature. To achieve this, we transfer certain customer data (e.g., email addresses) from our
customer lists to Google. If the respective customers are Google users and are logged into their Google
accounts, matching advertising messages within the Google network (e.g., YouTube, Gmail or in a search
engine) are displayed for them to view.
Google Conversion-Tracking
This website uses Google Conversion Tracking. The provider of this service is Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the assistance of Google Conversion Tracking, we are in a position to recognize whether the user has
completed certain actions. For instance, we can analyze the how frequently which buttons on our website
have been clicked and which products are reviewed or purchased with particular frequency. The purpose of
this information is to compile conversion statistics. We learn how many users have clicked on our ads and
which actions they have completed. We do not receive any information that would allow us to personally
identify the users. Google as such uses cookies or comparable recognition technologies for identification
purposes.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1)
TTDSG. You may revoke your consent at any time.
For more information about Google Conversion Tracking, please review Google’s data protection policy at:
https://policies.google.com/privacy?hl=de.
Google DoubleClick
This website uses features of Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon
House, Barrow Street, Dublin 4, Ireland, (hereinafter “DoubleClick”).
DoubleClick is used to show you interest-based ads across the Google Network. Advertisements can be
tailored to the interests of the viewer using DoubleClick. For example, our ads may appear in Google search
results or in banners associated with DoubleClick.
To be able to display interest adequate promotional content to users, DoubleClick must recognize the
respective visitor so that it can allocate the websites visited, the clicks and other user pattern information to
the user. To do this, DoubleClick deploys cookies or comparable recognition technologies (e.g., device
fingerprinting). The recorded information is consolidated into a pseudonym user profile so that the
respective user can be shown interest adequate advertising.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1)
TTDSG. You may revoke your consent at any time.
For further information on how to object to the advertisements displayed by Google, please see the
following links:
https://policies.google.com/technologies/ads and
https://adssettings.google.com/authenticated.
Newsletter data
Microsoft Dynamics 365 Cloud for Marketing
We use the marketing automation system Microsoft Dynamics 365 Cloud for Marketing from the provider Microsoft Corporation
(Microsoft Deutschland GmbH, Walter-Gropius-Straße 5, 80807 Munich, Germany), hereinafter "Microsoft," for carrying out
marketing campaigns, for analysis purposes and to appeal to customers and potential customers in a manner specific to
their target group. Data processing takes place on servers within the European Union.
We use this system in particular for sending e-mail communications (e.g. in connection with sending newsletters).
Using the provider Microsoft and the system, carrying out statistical collection and analysis, as well as logging
registration processes for communication by e-mail, are based on your consent to e-mail communication via Microsoft Dynamics 365 Cloud for Marketing. Our interest lies in providing a user-friendly and secure system that serves our business interests
and meets the expectations of our users.
E-Mail-Tracking: E-Mail-Tracking: Statistical surveys also include determining whether newsletters are opened,
when they are opened, and which links are opened. Although this information could technically be assigned to individual
newsletter recipients, an analysis of personal data is not provided.
Double opt-in and logging: The registration for our newsletter takes place in a double opt-in process. After registration,
the user will receive an e-mail asking for a confirmation of registration. This confirmation is necessary so that no one
can log in with a foreign e-mail address. Newsletter subscriptions are recorded in order to document the fact that the
subscription process has met legal requirements. This includes data storage of the time of registration and time of confirmation. Likewise, any changes to the user data stored with the shipping service provider are documented.
Cancellation/Revocation: Users can cancel the receipt of our newsletter at any time and revoke their consent.
Users will find a link for unsubscribing from the newsletter at the end of each newsletter. If a user has unsubscribed
from the newsletter, his/her personal data processed for sending out the newsletter will be removed from the newsletter
distribution list. After unsubscribing from the newsletter distribution list, data will continue to be stored to prevent
future mailings. The data will only be used for this purpose and will not be merged with other data. This serves both the
interest of the user and our interest in complying with legal requirements when sending newsletters (legitimate interest
within the scope of Article 6 Paragraph 1 GDPR). This data storage is not time limited. Users can object to the storage
if their interests outweigh our legitimate interest.
For more information about privacy, users should refer to Microsoft's privacy policy at
https://privacy.microsoft.com/en-us/privacystatement.
For more information on the use of cookies in connection with the system, users should refer to
https://docs.microsoft.com/en-us/dynamics365/marketing/cookies.
YouTube with expanded data protection integration
Our website embeds videos of the website YouTube. The website operator is Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that
YouTube does not store any information about visitors to this website before they watch the video.
Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled
out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a
video, YouTube will always establish a connection with the Google DoubleClick network.
As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be
established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are
logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your
browsing patterns to your personal profile. You have the option to prevent this by logging out of your
YouTube account.
Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your
device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be
able to obtain information about this website’s visitors. Among other things, this information will be used to
generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts
to commit fraud.
Under certain circumstances, additional data processing transactions may be triggered after you have
started to play a YouTube video, which are beyond our control.
The use of YouTube is based on our interest in presenting our online content in an appealing manner.
Pursuant to Art. 6(1)(f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the
processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the
consent includes the storage of cookies or the access to information in the user’s end device (e.g., device
fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.
For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy
under:
https://policies.google.com/privacy?hl=de.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is
Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to determine whether data entered on this website (e.g., information entered
into a contact form) is being provided by a human user or by an automated program. To determine this,
reCAPTCHA analyzes the behavior of the website visitors based on a variety of parameters. This analysis is
triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA
evaluates a variety of data (e.g., IP address, time the website visitor spent on the site or cursor movements
initiated by the user). The data tracked during such analyses are forwarded to Google.
reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is
underway.
Data are stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate
interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If
appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a)
GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in
the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be
revoked at any time.
For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and
Terms Of Use under the following links:
https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.
Spotify
We have integrated features of the Spotify music platform into this website. The provider is Spotify AB,
Birger Jarlsgatan 61, 113 56 Stockholm, Sweden. You will be able to recognize Spotify plug-ins when you see
the green logo on this website. An overview of Spotify’s plug-ins can be found at:
https://developer.spotify.com.
The plug-in makes it possible to establish a direct connection between your browser and Spotify’s server
when you visit this website. As a result, Spotify receives the information that you visited this website with
your IP address. If you click the Spotify button while you are logged into your Spotify account, you have the
option to link content from this website with your Spotify profile. Consequently, Spotify will be in a position
to allocate your visit to this website to your user account.
We would like to point out that when using Spotify, cookies are used by Google Analytics so that your usage
data can also be passed on to Google when using Spotify. Google Analytics is a tool of the Google Group for
the analysis of user behavior with headquarters in the USA. Spotify alone is responsible for this integration.
We as website operators have no influence on this processing.
Data are stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate
interest in the attractive acoustic presentation of the website. If appropriate consent has been obtained, the
processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the
consent includes the storage of cookies or the access to information in the user’s end device (e.g., device
fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.
For more information, please consult Spotify’s Data Protection Declaration under:
https://www.spotify.com/de/legal/privacy-policy/.
If you do not want Spotify to be able to allocate the visit of this website to your Spotify user account, please
log out of your Spotify user account while visiting our sites.
Zendesk
We deploy the CRM system Zendesk to process user inquiries. The provider is Zendesk, Inc., 1019 Market
Street in San Francisco, CA 94103 USA.
We use Zendesk to be able to respond to your inquiries promptly and efficiently. This constitutes a
legitimate interest as defined in Art. 6(1)(f) GDPR.
In order to be able to submit inquiries, you must provide your e-mail address and name.
The messages addressed to us remain with us until you request deletion, or the data storage purpose no
longer applies (e.g. after completed processing of your request). Mandatory statutory provisions, in
particular retention periods, remain unaffected.
Zendesk has Binding Corporate Rules (BCR) which have been approved by the Irish Data Protection
Authority. These are binding corporate rules that legitimize the transfer of data within the company to third
countries outside the EU and EEA. Details can be found here:
https://www.zendesk.de/blog/update-privacy-shield-invalidation-european-court-justice/.
If you should not want to agree to the processing of your inquiries by us via Zendesk, you have the
alternative option to communicate with us via e-mail, telephone, or fax.
For more information, please consult Zendesk’s Data Privacy Declaration at:
https://www.zendesk.de/company/customers-partners/privacy-policy/.
Zendesk Chat Functions
Our website offers you the opportunity to send us messages via a chat window. The chat functions are
provided by Zendesk. Whenever you use this chat window, we do not only store your chat messages, but also
your IP address. You do not have to provide your name to engage in chats.
Data processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a
contract mandated by data privacy laws that guarantees that they process personal data of our website
visitors only based on our instructions and in compliance with the GDPR.
Integration of services and content from OUTTRA
a) Display product availability
In order to check the local product availability, we use OUTTRA components from 81 MEDIA GmbH, Ziegelbrennerstr. 5, 73074 Stuttgart.
The components use the IP-Address of the user only for the purposes of sending him/her this information. The IP-Address is
therefore essential in order to inform about the product availability close to the user.
Upon choosing “buy local” the IP-Address of the user at the servers of OUTTRA is anonymized. With the anonymized IP-Address
a consultation with a data bank takes place, which allows for a gross localization of the user on the basis of the
not-anonymized part of the IP-Address. Subsequently, the user will see the local stores, where the products are available.
The legal basis for processing personal data is Art. 6 (1) lit. f) GDPR. Our legitimate interest lies in advertising and
sales of our products, as well as in a functionality of our website.
Should checking the product availability be connected with entering a sales agreement, the legal basis for processing
personal data is Art. 6 (1) lit. b) GDPR.
According to Art. 21 (1) GDPR you have a right to object for the future, at any time, the processing of personal data
based on Article 6(1) lit. f) GDPR. The objection can be made in particular against processing for direct marketing purposes.
After ending your browser session, no personal data from the components will be processed by 81 MEDIA GmbH or by
VAUDE Sport GmbH & Co. KG.
b) Google-Maps
Our website uses "Google Maps" to display our location and to provide directions. This is a service provided by Google Inc.,
1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: "Google").
Google is certified in accordance with the "EU-US Privacy Shield" and thus undertakes to comply with the data protection
requirements of the EU when processing data in the USA.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.
To enable the display of certain locations on our website, a connection to the Google server in the USA is established
whenever our website is accessed.
If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.
By connecting to Google in this way, Google can determine from which website your request has been sent and to which
IP address the directions are transmitted.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the
appropriate settings in your browser. Already stored cookies can also be deleted at any time. The settings for this depend
on the respective browser. In the case of flash cookies, processing cannot be prevented by the browser settings, but
by the corresponding setting of the flash player. If you prevent the installation of cookies or restrict their processing,
this may cause the display of the dealer locations to be not fully usable.
Further, according to Art. 21 (1) GDPR you have a right to object for the future, at any time, the processing of personal
data based on Article 6(1) lit. f) GDPR.
In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use
and the Terms and Conditions for Google Maps.
Google offers further information, in particular on the possibilities of preventing the use of data, under the following link:
https://policies.google.com/privacy
c) Booking an appointment
We use the OUTTRA component from 81MEDIA GmbH, Ziegelbrennerstr. 5, 73074 Stuttgart for the appointment booking process.
To perform this function, OUTTRA stores the first name, last name, e-mail and telephone number in encrypted form in the
database and sends this data to the dealer at which the appointment booking was requested.
The legal basis for processing personal data as outlined above is Art. 6 (1) lit f) GDPR. Our legitimate interest lies in
advertising and sales of products and services, as well as in the functionality of the website required for this.
According to Art. 21 GDPR you have a right to object at any time to the future processing of your personal data based on
Article 6 (1) lit. f) GDPR. The objection can be made in particular against processing for direct marketing purposes.
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the establishment, content
arrangement and modification of our contractual relationships. Data with personal references to the use of
this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to
use our services or required for billing purposes. The legal basis for these processes is Art. 6(1)(b) GDPR.
The collected customer data shall be deleted upon completion of the order or termination of the business
relationship and upon expiration of any existing statutory archiving periods. This shall be without prejudice
to any statutory archiving periods.
Orders in the VAUDE Online Shop
The VAUDE Online Shop integrated on our website is provided and operated by our sales partner,
Arendicom GmbH, Ziegeleistraße 12, 82327 Tutzing, Germany. When you place orders in our VAUDE Online Shop, the underlying contract is concluded directly between you and Arendicom GmbH. For the collection, processing and use of your personal data for the purpose of processing and executing orders in the VAUDE Online Shop (as described above), Arendicom GmbH is therefore the responsible party in addition to VAUDE.
Data transfer upon closing of contracts for online stores, retailers, and the shipment of merchandise
Whenever you order merchandise from us, we will share your personal data with the transportation
company entrusted with the delivery as well as the payment service commissioned to handle the payment
transactions. Only the data these respective service providers require to meet their obligations will be
shared. The legal basis for this sharing is Art. 6 (1)(b) GDPR, which permits the processing of data for the
fulfillment of contractual or pre-contractual obligations. If you give us your respective consent pursuant to
Art. 6 (1)(a) GDPR, we will share your email address with the transportation company entrusted with the
delivery so that this company can notify you on the shipping status for your order via email. You have the
option to revoke your consent at any time.
Payment services
We integrate payment services of third-party companies on our website. When you make a purchase from
us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed
by the payment service provider for the purpose of payment processing. For these transactions, the
respective contractual and data protection provisions of the respective providers apply. The use of the
payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a
smooth, convenient, and secure payment transaction (Art. 6(1)(f) GDPR). Insofar as your consent is
requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consent may be
revoked at any time for the future.
We use the following payment services / payment service providers within the scope of this website:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg (hereinafter “PayPal”).
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
Details can be found in PayPal’s privacy policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Google Pay
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can find
Google’s privacy policy here:
https://policies.google.com/privacy.
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd,1 Grand Canal Street Lower, Grand
Canal Dock, Dublin, Ireland (hereinafter “Stripe”).
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
https://stripe.com/de/privacy and
https://stripe.com/de/guides/general-data-protection-regulation.
Details can be found in Stripe’s Privacy Policy at the following link:
https://stripe.com/de/privacy.
Klarna
The supplier is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna“). Klarna offers
various payment options (e.g., hire purchase). If you choose to pay with Klarna (Klarna checkout solution),
Klarna will collect various personal data from you. Klarna uses cookies to optimize the use of Klarna
checkout solution. For details on the use of Klarna cookies, please see the following link:
https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
Details can be found in Klarna’s privacy policy under the following link:
https://www.klarna.com/de/datenschutz/.
Paydirekt
The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main,
Germany (hereinafter referred to as “Paydirekt”). If you make payment via Paydirekt, Paydirekt collects
various transaction data and forwards them to the bank with which you are registered with Paydirekt. In
addition to the data required for payment, Paydirekt may also collect further data such as delivery address
or individual items in the shopping basket as part of the transaction processing. Paydirekt then authenticates
the transaction by means of the authentication procedure stored with the bank. The payment amount is then
transferred from your account to our account. Neither we nor third parties have access to your account data.
For details on payment with Paydirekt, please refer to the General Terms and Conditions and the Paydirekt
Privacy Policy at:
https://www.paydirekt.de/agb/index.html.
Sofortüberweisung
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany
(hereinafter “Sofort GmbH”). With the help of the “Sofortüberweisung” procedure, we receive a payment
confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations. If you have
chosen the payment method “Sofortüberweisung”, please send the PIN and a valid TAN to Sofort GmbH, with
which it can log into your online banking account. Sofort GmbH automatically checks your account balance
after logging in and carries out the transfer to us with the help of the TAN you have transmitted. Afterwards,
it immediately sends us a transaction confirmation. After you log in, your turnover, the credit limit of the
overdraft facility and the existence of other accounts and their balances are also checked automatically. In
addition to the PIN and the TAN, the payment data entered by you as well as personal data will be
transmitted to Sofort GmbH. The data about your person are first and last name, address, telephone
number(s), email address, IP address and possibly other data required for payment processing. The
transmission of this data is necessary to determine your identity beyond doubt and to prevent fraud
attempts. For details on payment with immediate bank transfer, please refer to the following links:
https://www.sofort.de/datenschutz.html and
https://www.klarna.com/sofort/.
Mastercard
The provider of this payment service is the Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410
Waterloo, Belgium (hereinafter “Mastercard”).
Mastercard may transfer data to its parent company in the US. The data transfer to the US is based on
Mastercard's Binding Corporate Rules. Details can be found here:
https://www.mastercard.de/de-de/datenschutz.html and
https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISA
The provider of this payment service is the Visa Europe Services Inc, London Branch, 1 Sheldon Square,
London W2 6TT, United Kingdom (hereinafter “VISA”).
Great Britain is considered a secure non-EU country as far as data protection legislation is concerned. This
means that the data protection level in Great Britain is equivalent to the data protection level of the
European Union.
VISA may transfer data to its parent company in the US. The data transfer to the US is based on the standard
contractual clauses of the EU Commission. Details can be found here:
For more information, please refer to VISA’s privacy policy:
https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
Data processing
We use online conference tools, among other things, for communication with our customers. The tools we
use are listed in detail below. If you communicate with us by video or audio conference using the Internet,
your personal data will be collected and processed by the provider of the respective conference tool and by
us. The conferencing tools collect all information that you provide/access to use the tools (email address
and/or your phone number). Furthermore, the conference tools process the duration of the conference, start
and end (time) of participation in the conference, number of participants and other “context information”
related to the communication process (metadata).
Furthermore, the provider of the tool processes all the technical data required for the processing of the
online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type,
operating system type and version, client version, camera type, microphone or loudspeaker and the type of
connection.
Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the
servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant
messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while
using the service.
Please note that we do not have complete influence on the data processing procedures of the tools used. Our
possibilities are largely determined by the corporate policy of the respective provider. Further information
on data processing by the conference tools can be found in the data protection declarations of the tools
used, and which we have listed below this text.
Purpose and legal bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer
certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally
simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art.
6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this
consent; the consent may be revoked at any time with effect from that date.
Duration of storage
Data collected directly by us via the video and conference tools will be deleted from our systems
immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the
data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal
retention periods remain unaffected.
We have no influence on the duration of storage of your data that is stored by the operators of the
conference tools for their own purposes. For details, please directly contact the operators of the conference
tools.
Conference tools used
We employ the following conference tools:
Microsoft Teams
We use Microsoft Teams. The provider is the Microsoft Ireland Operations Limited, One Microsoft Place,
South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer
to the Microsoft Teams privacy policy:
https://privacy.microsoft.com/de-de/privacystatement.
Data processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a
contract mandated by data privacy laws that guarantees that they process personal data of our website
visitors only based on our instructions and in compliance with the GDPR.
Best partner programm
In the Best Partner program, VAUDE Sport GmbH & Co.KG, VAUDE Franchise GmbH and the VAUDE franchisees jointly process the data provided.
Purpose of processing:
• Exchange and complaint without receipt
• Take goods to choose from
• Enable individual orders and delivery of the goods
• Information about news and campaigns by email and/or by post
• 10% birthday discount on a purchase
• More discount campaigns
The legal basis for processing is GDPR Art. 6 Para. 1 lit a). Consent can be easily revoked at any time by unsubscribing
via the button in an email sent by us or by sending an email to datenschutz@vaude.com.
The following data is processed:
Name, postal address, email address, birthday, purchase history
There is no obligation to join the Best Partner program to purchase our products. However, the advantages specified
above can only be used as long as participation in the Best Partner Program exists.